This practice Jacquetta Menzies Garden and Landscape Design 07759598939 jacquettamenzies@me.com

When you contact me I collect your name, address, phone number and email.

This information I receive direct from you is necessary for me to carry out my work.
I only share this information with your permission to other professionals that will be employed by you.

I will never identify you or your property in any publication or social media without your prior permission.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
a) Your consent. You are able to remove your consent at any time. You can do this by contacting Jacquetta Menzies Garden and Landscape Design.

How your personal information is stored:

NAME and ADDRESS on drawings, quotes and invoices will be stored on personal computer, lap-top, ipad, iPhone and on the cloud along with your garden designs, photos of your garden and associated documents. These will be filed under the first line of your address. Paper copies of drawings are also stored in plan chest within this office.
TELEPHONE NUMBER (home and/ or mobile number) may be stored with your name on a mobile phone address book and in your project folder, which may be backed up to the cloud.
EMAIL ADDRESS and EMAIL CORRESPONDENCE will be stored with your name on our email server.
The PC, portable hard-drive and icloud are all password protected and only accessible by Us.

Your data protection rights

Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at jacquettamenzies@me.com, 07759598939 if you wish to make a request.
If your personal information changes, please contact us by email and we will update our records accordingly.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at jacquettamenzies@me.com, 07759598939
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk